How do I care for my handmade items?
Hand knit items will last a long time if cared for properly, and all items will include care instructions.
WOOL: In general, items made with wool should be hand washed and laid flat to dry, as agitation from washing machines will cause wool to felt. I usually use the following steps:
- Soak item for a few minutes in a small tub of water and a few drops of mild detergent.
- Remove item; refill tub with just water and soak item.
- Remove item and gently squeeze some water out. Do not wring or the yarn may stretch!
- Wrap item in a towel and press to remove excess water.
- Lay the item completely flat to dry; reshape if needed.
COTTON: Trivets, market bags, and other items made from 100% cotton can be machine washed cold and laid flat to dry, reshaping if needed.
PLUSHIES: Plushies can be hand washed and air dried; reshaping them should wait until the item is completely dry or the yarn might stretch/loosen.
What is your return policy?
If you are not satisfied with your purchase, you can request to return your unused items within 1 week of receiving them. Buyer is responsible for shipping costs, and refund will be issued once the item has been received.
How quickly will my item ship?
All items in stock will ship within 2 business days of placing an order. Custom orders will be provided an estimated ship date.
Do you make custom items?
Yes! If you have an idea of an accessory or plushie that you are interested in, feel free to reach out and we can work together on a design.